Airtime (also known as Smart Talk) measures and improves soft skills with hard data. It is designed to help leaders and managers make every conversation 100% better by becoming more skilled in up to 18 key verbal behaviors.
I offer the Airtime method because I firmly believe that improving our conversations is the secret to improving business, improving relationships, and improving the world.
Airtime builds upon time-tested verbal skill development, adding modern digital technology, data science, and coaching tools.
Using the Airtime approach I unobtrusively observe a conversation and code/quantify how much each person talks, along with what kinds of things they say and when. Using this data I generate a detailed numbers-based report on what happened in that conversation.
With the data, a detailed, quantitative report is generated that mirrors the verbal activity in the conversation followed by a qualitative feedback debriefing. This powerful combination of qualitative and quantitative data is used to drive a balanced, structured review with deep reflection, and powerful learning.